T&C's & Policy

ESSENE Reiki & Sound Healing Terms & Conditions

Last Updated: 11/06/2025
Practitioner: Kelly Lewis – ESSENE Reiki & Sound Healer
Contact: www.essenehealing.co.uk - 07393328482

Kelly is a Practitioner Member of the UK Reiki Federation (UKRF) and holds Public Liability and Professional Indemnity Insurance through Balens, a specialist insurance broker.

1. Service Overview

The practitioner offers Reiki energy healing sessions and group wellness events, including sound baths, guided meditations, and chakra balancing. Reiki is a gentle, energy-based practice that promotes deep relaxation and supports the body’s natural healing processes. Sound baths use vibrational instruments such as alchemy crystal singing bowls, gongs, and drums to support nervous system regulation, emotional release, and energetic alignment.

Please note: These services are holistic and complementary in nature and do not replace medical or psychological care from licensed professionals.

2. Client Responsibilities

• All participants must be 18 years or older, unless accompanied by a parent/guardian and with prior approval.
• You agree to participate with self-responsibility, and to inform the practitioner of any relevant mental, emotional, or physical conditions.
• Participants are expected to treat the space, instruments, and others with respect and care.

3. Group Events & Sound Baths

• Group offerings may include Reiki-infused sound baths, breathwork, intention-setting rituals, and meditative practices.
• Events may take place in studios, private venues, or nature-based locations.
• Please arrive early, bring your own water, blanket, pillow, and wear comfortable clothing. We will provide comfy beds and eye masks. 
• Late arrivals will not be permitted once the session has started to preserve the sacredness of the space. No refunds for late arrivals. 

4. Confidentiality & Consent

All personal information shared in private sessions or events is held in confidence. Group sharing is always optional and consensual. By attending, you agree to respect others’ privacy and energy boundaries.

5. Cancellations & Refunds

• Private sessions: Must be cancelled or rescheduled at least 24 hours in advance.
• Group events/workshops: Tickets are non-refundable but may be transferred to another person with prior notice.
• In the event of facilitator illness, cancellation, or emergency, you will receive a full refund or credit.

6. Payment

• Full payment is due at the time of booking.
• Accepted methods: [e.g., cash, bank transfer, PayPal, etc.]
• Group event bookings are confirmed only upon payment.

7. Disclaimer

These offerings are for relaxation, insight, and energetic balance. No guarantees are made regarding specific outcomes. Always consult a healthcare provider for medical concerns. You participate at your own risk and release the practitioner from any liability related to your participation.

8. Agreement

By attending a session or event, you confirm that you have read, understood, and agree to these terms and conditions.